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The image contains the text 'The Process' in large, dark red letters on a black background.
Step 1 of a process guide titled 'Enquire', instructing to submit a reference image and details for a piece, including inspiration, current wig, and internal cap photos.
Information card titled 'Consultation & Quote' outlining the consultation process, review of goals, available options, realistic expectations, and what will be received including a personalized summary, quote, and deposit request.
Instructions for submitting a wig piece for assessment and approval before work begins, confirming booking, and discussing additional refinements.
Information about customization of wigs, explaining that each wig is professionally personalized through bespoke coloring, cutting, refinement, and finishing to ensure a balanced, wearable, and personal result.
Instruction card titled 'Final Approval & Return' with text explaining the process of receiving imagery for approval, packaging, and return via express post.